Contemporary perspective on intangible benefits of IT projects in organization
DOI:
https://doi.org/10.24136/ceref.2023.037Keywords:
project management, project benefits, intangible benefits, internal projectsAbstract
Intangible benefits play a key role not only in assessing the value of projects, but also in shaping the strategic function of the organization. In particular, new intangible benefits such as cybersecurity are becoming increasingly important in today's digital world. The article analyses the significance of intangible benefits as an important factor in assessing the value of implemented projects. A literature study is provided showing what intangible benefits have been identified to date. These benefits were then compared with intangible benefits in projects implemented in a large organization from the energy industry (based on a sample of nearly 100 projects). This comparison allows for a more up-to-date look at the intangible benefits of IT projects in large organizations, especially those implementing internal projects.
Downloads
References
Archibald, R. (2003). Part I Project Management Within Organization. John Wiley & Sons, Inc.
Bennington, P., & Baccarini, D. (2004). Project benefits management in IT projects – an Australian perspective. Project Management Journal, 25(20), 20-30.
Byatt, G. (2010). Delivering project benefits – a practical plan for success. In PMI® Global Congress 2010 – Asia Pacific. Melbourne, Victoria, Australia. Newtown Square, PA: Project Management Institute.
Becerik, B. (2006). Assessment of online project management technology for construction project and organizations: a benchmarking exercise on added value. In Technology Management for the Global Future, PICMET (pp. 2-5).
Braun, J., Ahlemann, F., & Riempp, G. (2009). Understanding Benefits Management Success: Results of a Field Study. In Technology Management for the Global Future (p. 557).
Breese, R., Couch, O., & Turner, D. (2020). The project sponsor role and benefits realization: More than ‘just doing the day job’. International Journal of Project Management, 38(1), 17-26.
Franco, M., Lacerda, F., & Stiller, B. (2022). Um framework para planejamento e gerenciamento de projetos de cibersegurança em pequenas e médias empresas. Revista de Gestão e Projetos.
Hares, J., & Royle, D. (1994). Measuring the Value of Information Technology. Wiley.
Hyde, K., & Wilson, D. (2004). Intangible benefits of CMM-based software process improvement. Software Process Improvement and Practice, 9(4), 217-228.
Jovanović, I., Stojanović, A., & Milijić, N. (2019). Influence of corporate social responsibility on intangible benefits in the project-based companies. In 5th IPMA SENET.
Khan, A., Khan, M., Sorooshian, S., Ullah, M., & Rana, F. (2022). The Mediating Role of Benefit Management for Sustaining the Performance of Infrastructure Projects. UTSePRESS, 22(3), 124-143.
Melton, T., Yates, J., & Peter, I.-S. (2008). Project Benefits Management: Linking Projects to Business. Butterworth-Heinemann, 29-51.
Murphy, K. E., & Simon, S. J. (2002). Intangible benefits valuation in ERP projects. Information Systems Journal, 12(4), 301-320.
Nogeste, K., & Walker, D. (2005). Project outcomes and outputs: Making the intangible tangible. Measuring Business Excellence, 9, 55-68.
Tanfous, M. B. (2018). The Role of Intangibles in the Creation of Company Value. Journal of Business and Management, 13(9), 161-168.
Nurn, W., & Tan, G. (2010). Obtaining Intangible And Tangible Benefits from Corporate Social Responsibility. Business Law, Public Responsibility, and Ethics Commons, 358-371.
Ofori-Yeboah, A., Addo-Quaye, R., Oseni, W., Amorin, P., & Agangmikre, C. (2021). Cyber Supply Chain Security: A Cost Benefit Analysis Using Net Present Value. In 2021 International Conference on Cyber Security and Internet of Things (ICSIoT).
Oliomogbe, G. O. (2017). The Investigation of the Generation of Intangible Benefits through Project Management.
Oliomogbe, G. O., & Smith, N. J. (2013). Does the deployment of project management itself provide benefits? Both Tangible and Intangible. In Proceedings, 29th Annual Association of Researchers in Construction Management Conference (ARCOM), 02-04 Sep 2013, Reading, UK.
PMI Institute. (2016, May). Pulse of the profession. Retrieved from https://www.pmi.org/-/media/pmi/documents/public/pdf/learning/thought-leadership/pulse/benefits-focus-during-project-execution.pdf
Silva, C., Narduzzi Rigo, P., Neu, D., Machado, F., Gerhardt, V., & Siluk, J. (2023). Analyzing intangible assets’ impact on electricity sector companies through balanced scorecard and life cycle stages. The Electricity Journal, 36(7).
Thurimella, A., & Padmaja, T. (2014). Economic Models and Value-Based Approaches for Product Line Architectures. In Economics-Driven Software Architecture 2014 (pp. 11-36).
White, N., & Casey, R. (2017). A practitioner’s guide to benefits management. Retrieved from https://www.apm.org.uk/resources/find-a-resource/benefits-management-lifecycle/
Zwikael, O., & Chih, Y.-Y. (2014). Project benefit management: formulation and appraisal of target benefits. In PMI research and education conference (28 July 2014, Portland).
Zwikael, O., & Huemann, M. (2023). Project benefits management: Making an impact on organizations and society through projects and programs. International Journal of Project Management, 8.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Central European Review of Economics & Finance
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
