Digital maturity of Czech SMEs concerning the demographic characteristics of entrepreneurs and enterprises
DOI:
https://doi.org/10.24136/eq.3344Keywords:
digital maturity, Czech SMEs, demographic characteristics, strategic management, digital skillsAbstract
Research background: The digital maturity of Czech SMEs is influenced by various factors, including the strategic management practices within these enterprises.
Purpose of the article: The article aims to assess attitudes toward selected aspects of digital maturity in businesses concerning their demographic characteristics and the demographic characteristics of the respondents.
Methods: To meet the aim of the article, quantitative research was carried out through a questionnaire addressed to small and medium-sized enterprises operating in the business environment of the Czech Republic. Statistical methods were verified using non-parametric tests, such as the Kruskal-Wallis test.
Findings & value added: In their daily use, differences in dependence on gender, educational attainment, and age of the entrepreneur are identified. Three of four SME owners/managers said digital skills are needed to fulfil their job responsibilities. There are differences between entrepreneurs regarding the importance of digital skills, expectations, and the presence of computer infrastructure concerning the highest education achieved. There are also partial differences in attitudes with regard to gender. The demographic characteristics of an enterprise, such as the size, duration of the enterprise, and the total value of assets, are only of secondary importance for the perception of digital maturity and SMEs' use of software applications. The effect of demographic characteristics on attitudes towards digital skills and the presence of computer infrastructure in the enterprise has yet to be identified. The findings are important not only for SMEs themselves, but also for structures at the level of national policies responsible for the growth of the business environment. The empirical findings are crucial for national policymakers to better design support systems for SME owners and managers in digital maturity.
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