Model of a telematic system in the internal transport management of the enterprise

Abstract

The purpose of the research is to provide telematics system architecture. The technologies used in computer science are one of the most important instruments also affecting transport management in an enterprise. They may assist the utility of the system, its accessibility, the level of integration and substantially influence the performance of a company. The use of telematics tools will make it possible to optimize the supply chain within the company. This optimization applies to sales forecasting, which affects the material demand, production, etc. A mathematical model has been developed, which is based on the fusion of fuzzy classifiers with the theory of probability and the theory of mathematical evidence. The data affecting sales are, amongst other: delivery lead time, sales records, customer satisfaction, delivery compliance rate, delivery speed ratio, supply excellence ratio, lead times between order taking and delivery, etc. The study has proven that soft calculation methods based on fuzzy sets and artificial neural networks are appropriate for the tasks of the logistics chain control, and the support of telematics tools will improve the management of an enterprise.