Quality of services on the example of a driver training centre
DOI:
https://doi.org/10.24136/atest.2018.552Keywords:
services, quality, driver trainingAbstract
In recent decades, service companies have started to use marketing tools, so far used only in industry, leading to the fact that the service has become a commodity. The dynamic development of enterprises providing services to companies and final customers together with growing competition to survive on the market must aim to improve the quality of services offered and maintain them at the highest level. The article presents an analysis of the quality of driver training centre services.
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Published
2018-12-31
How to Cite
Harynek, D., Czech, R., Zabochnicka-Świątek, M., Czech, P., & Turoń, K. (2018). Quality of services on the example of a driver training centre. AUTOBUSY – Technika, Eksploatacja, Systemy Transportowe, 19(12), 1068–1073. https://doi.org/10.24136/atest.2018.552
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Articles