How to measure employees’ interests so as to be a more socially-responsible employer: A proposal of a new scale and its validation

Authors

DOI:

https://doi.org/10.24136/oc.2571

Keywords:

employees’ expectations, employees’ needs, exploratory factor analysis, Exploratory Structural Equation Modelling (ESEM)

Abstract

Research background: Many authors emphasize that successful human resource management (HRM) practices align with employees’ needs associated with the construct of employees’ interests. In particular, the importance of considering employees’ interests is emphasized in the process of shaping the architecture of Socially Responsible Human Resource Management (SR-HRM) systems.

Purpose of the article: The aim of the article is to contribute to understanding employees’ interests by designing and validating a measure to recognize these interests.

Methods: Through the use of literature sources and expert opinions, the authors developed a list of employee interests. Empirical data collected via the survey method in Poland was used to statistically verify the measurement scale. In particular, exploratory factor analysis and exploratory structural equation modelling were applied.

Findings & value added: This article shows that it is important to create a comprehensive list of interests, as well as validate the research tool used. The newly developed scale has 22 items and five dimensions: support and development at the level of the enterprise, employee participation, support and development at the departmental level, employment security, working conditions and remuneration. It may be used in a variety of companies, as well as in complex research models, and developed further taking into consideration the context of other countries.

Downloads

Download data is not yet available.

References

Abdelmotaleb, M., & Saha, S. K. (2020). Socially responsible human resources management, perceived organizational morality, and employee well-being. Public Organization Review, 20(2), 385–399.
View in Google Scholar

Anand, A., Dalmasso, A., Vessal, S. R., Parameswar, N., Rajasekar, J., & Dhal, M. (2023). The effect of job security, insecurity, and burnout on employee organizational commitment. Journal of Business Research, 162, 113843.
View in Google Scholar

Anastasiou, S. (2020). The significant effect of leadership and conflict management on job satisfaction. Academic Journal of Interdisciplinary Studies, 9(6), 9.
View in Google Scholar

Arnaud, S., & Wasieleski, D. M. (2014). Corporate humanistic responsibility: Social performance through managerial discretion of the HRM. Journal of Business Ethics, 120(3), 313–334.
View in Google Scholar

Aust, I., Matthews, B., & Muller-Camen, M. (2019). Common good HRM: A paradigm shift in sustainable HRM? Human Resource Management Review, 3(30), 100705.
View in Google Scholar

Babalola, O. O., Emmanuel Olaniyi, D., & Aina Cecilia, O. (2018). The role of employee’s work expectations in job satisfaction and labour turnover in the service industry: A case of selected organisations in Lagos, Ogun and Oyo States Nigeria. World Journal of Business and Management, 4(1), 1.
View in Google Scholar

Barrena-Martínez, Jesus, López-Fernández, M., & Romero-Fernández, P. M. (2017). Socially responsible human resource policies and practices: Academic and professional validation. European Research on Management and Business Economics, 23(1), 55–61.
View in Google Scholar

Barrena-Martínez, Jesús, López-Fernández, M., & Romero-Fernández, P. M. (2019). Towards a configuration of socially responsible human resource management policies and practices: Findings from an academic consensus. International Journal of Human Resource Management, 30(17), 2544–2580.
View in Google Scholar

Bennett, N., & Lemoine, J. (2014). What a difference a word makes: Understanding threats to performance in a VUCA World. SSRN Electronic Journal.
View in Google Scholar

Boukamcha, F. (2023). A comparative study of organizational commitment process in the private and public sectors. International Journal of Organizational Analysis, 31(5), 1987–2013.
View in Google Scholar

Browne, M. W., & Cudeck, R. (1992). Alternative ways of assessing model fit. Sociological Methods & Research, 21(2), 230–258.
View in Google Scholar

Cappelli, P., & Keller, J. (2013). Classifying work in the new economy. Academy of Management Review, 38(4), 575–596.
View in Google Scholar

Chanda, U., & Goyal, P. (2020). A Bayesian network model on the interlinkage between socially responsible HRM, employee satisfaction, employee commitment and organizational performance. Journal of Management Analytics, 7(1), 105–138.
View in Google Scholar

Chien, G. C. L., Mao, I., Nergui, E., & Chang, W. (2020). The effect of work motivation on employee performance: Empirical evidence from 4-star hotels in Mongolia. Journal of Human Resources in Hospitality & Tourism, 19(4), 473–495.
View in Google Scholar

Cierniak-Emerych, A., & Piwowar-Sulej, K. (2017). Employee epowerment - Terminological and practical perspective in Poland. Oeconomia Copernicana, 8(2).
View in Google Scholar

Cierniak-Emerych, Anna, & Mazur-Wierzbicka, E. (2022). Safety and health at work as an important interest of employees from the perspective of corporate social responsibility. In K. Bachnik, M. Kaźmierczak, M. Rojek-Nowosielska, M. Stefańska, & J. Szumniak-Samolej (Eds.). Corporate social responsibility and sustainability (pp. 130–140). Routledge.
View in Google Scholar

Coll, C., & Mignonac, K. (2023). Perceived organizational support and task performance of employees with disabilities: A need satisfaction and social identity perspectives. International Journal of Human Resource Management, 34(10), 2039–2073.
View in Google Scholar

Creswell, J. W., & Miller, D. L. (2000). Determining validity in qualitative inquiry. Theory into Practice, 39(3), 124–130.
View in Google Scholar

Cumbers, A., Bilsland, K., McMaster, R., Cabaço, S., & White, M. (2023). The condition of European economic democracy: A comparative analysis of individual and collective employment rights. Economic and Industrial Democracy, 44(1), 109–137.
View in Google Scholar

Dabić, M., Maley, J. F., Švarc, J., & Poček, J. (2023). Future of digital work: Challenges for sustainable human resources management. Journal of Innovation & Knowledge, 8(2), 100353.
View in Google Scholar

Devi, S., Vasudevan, A., Subramaniam, K., Kalsom, U., & Sam, T. H. (2022). Turnover intentions among Gen Y in Malaysia’s banking industry. International Journal of Management and Sustainability, 11(3), 147–160.
View in Google Scholar

Dong, W., & Zhong, L. (2021). Responsible leadership fuels innovative behavior: The mediating roles of socially responsible human resource management and organizational pride. Frontiers in Psychology, 12, 787833,
View in Google Scholar

Duan, J., Xu, Y., Wang, X., Wu, C., & Wang, Y. (2021). Voice for oneself: Self‐interested voice and its antecedents and consequences. Journal of Occupational and Organizational Psychology, 94(1), 1–28.
View in Google Scholar

Ehnert, I., Parsa, S., Roper, I., Wagner, M., & Muller-Camen, M. (2016). Reporting on sustainability and HRM: A comparative study of sustainability reporting practices by the world’s largest companies. International Journal of Human Resource Management, 27(1), 88–108.
View in Google Scholar

El Akremi, A., Gond, J.-P., Swaen, V., De Roeck, K., & Igalens, J. (2018). How do employees perceive corporate responsibility? Development and validation of a multidimensional corporate stakeholder responsibility scale. Journal of Management, 44(2), 619–657.
View in Google Scholar

Farh, J.-L., Zhong, C.-B., & Organ, D. W. (2004). Organizational citizenship behavior in the People’s Republic of China. Organization Science, 15(2), 241–253.
View in Google Scholar

Fatima, T., Jameel, I., & Mushtaq, R. (2023). How careerists use LMX as a strategy to achieve power and career success? A moderated mediation model. Eurasian Business Review, 13(4), 957–976.
View in Google Scholar

Gajda, D., & Zbierowski, P. (2023). Exploring the consequences of mindfulness at work: The impact of mindful organizing on employee attitudes and behavior toward work and organization. Personnel Review, 52(9), 2342–2362. https://doi. org/10.1108/PR-05-2020-0385.
View in Google Scholar

Gelfand, M. J., Erez, M., & Aycan, Z. (2007). Cross-cultural organizational behavior. Annual Review of Psychology, 58, 479–514.
View in Google Scholar

Giancaspro, M. L., De Simone, S., & Manuti, A. (2022). Employees’ perception of HRM practices and organizational citizenship behaviour: The mediating role of the work–family interface. Behavioral Sciences, 12(9), 301.
View in Google Scholar

Guidice, R. M., Mesmer-Magnus, J., Barnes, D. C., & Scribner, L. L. (2023). Service amid crisis: The role of supervisor humor and discretionary organizational support. Journal of Services Marketing, 37(2), 168–183.
View in Google Scholar

Gupta, K., & Krishnamurti, C. (2023). Does employees’ interest matter more than shareholders’ interest in determining cash management policy? International Review of Economics & Finance, 84, 568–589.
View in Google Scholar

Hai-Dong, Z., & Yu-jun, S. (2006). Relationship between employees’ interests and business performance in state-owned enterprises: Evidence from Shenzhen, China. In 2006 international conference on management science and engineering (pp. 1307–1311). IEEE.
View in Google Scholar

Hao, Q., Wei, K., & Zhang, B. (2022). How to attenuate the effects of abusive supervision on knowledge hiding: The neutralizing roles of coworker support and individual characteristics. Journal of Knowledge Management, 26(7), 1807–1825.
View in Google Scholar

Harackiewicz, J. M., & Hulleman, C. S. (2010). The importance of interest: The role of achievement goals and task values in promoting the development of interest. Social and Personality Psychology Compass, 4(1), 42–52.
View in Google Scholar

Hartnell, C. A., Christensen-Salem, A., Walumbwa, F. O., Stotler, D. J., Chiang, F. F. T., & Birtch, T. A. (2023). Manufacturing motivation in the mundane: Servant leadership’s influence on employees’ intrinsic motivation and performance. Journal of Business Ethics, 188(3), 533–552.
View in Google Scholar

Hidi, S., & Renninger, K. A. (2006). The four-phase model of interest development. Educational Psychologist, 41(2), 111–127.
View in Google Scholar

Hitka, M., Lorincova, S., Rowland, Z., & Lipoldova, M. (2023). Motivation program in small and medium-sized manufacturing enterprises based on the performance for needs. Journal of Business Economics and Management, 24(3), 471–488.
View in Google Scholar

Hoekstra, R., Vugteveen, J., Warrens, M. J., & Kruyen, P. M. (2019). An empirical analysis of alleged misunderstandings of coefficient alpha. International Journal of Social Research Methodology, 22(4), 351–364.
View in Google Scholar

Hu, L., & Bentler, P. M. (1999). Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives. Structural Equation Modeling: A Multidisciplinary Journal, 6(1), 1–55.
View in Google Scholar

Huang, J., & He, L. (2022). Perceived HRM practices and organizational citizenship behaviours: A case study of a Chinese high-tech organization. Personnel Review, 51(3), 1085–1099.
View in Google Scholar

Hur, H. (2022). Job security matters: A systematic review and meta-analysis of the relationship between job security and work attitudes. Journal of Management & Organization, 28(5), 925–955.
View in Google Scholar

Iqbal, Q., & Piwowar-Sulej, K. (2023). Frugal innovation embedded in business and political ties: Transformational versus sustainable leadership. Asian Business & Management, 22(5), 2225–2248.
View in Google Scholar

Jang, S., Chung, Y., & Son, H. (2023). Employee participation in performance measurement system: Focusing on job satisfaction and leadership. International Journal of Productivity and Performance Management, 72(7), 2119–2134. https://doi. org/10.1108/IJPPM-08-2021-0448.
View in Google Scholar

Jia, X., Liao, S., Heijden, B. I. J. M. Van der, & Guo, Z. (2019). The effect of socially responsible human resource management (SRHRM) on frontline employees’ knowledge sharing. International Journal of Contemporary Hospitality Management, 31(9), 3646–3663.
View in Google Scholar

Jose, G., M., N. P., & Mampilly, S. R. (2021). It is not a case of “one size fits all”: The need for customized HRM practices for employee engagement. Development and Learning in Organizations: An International Journal, 35(6), 14–17.
View in Google Scholar

Kaabomeir, N., Mazhari, K., Arshadi, N., & Karami, M. (2022). How supervisors can support employees’ needs and motivation? An experimental study based on SDT. Current Psychology, 42, 17206–17218.
View in Google Scholar

Kristof‐Brown, A., Schneider, B., & Su, R. (2023). Person‐organization fit theory and research: Conundrums, conclusions, and calls to action. Personnel Psychology, 76(2), 375–412.
View in Google Scholar

Latan, H., Chiappetta Jabbour, C. J., Lopes de Sousa Jabbour, A. B., Ali, M., & Pereira, V. (2022). Career satisfaction in the public sector: Implications for a more sustainable and socially responsible human resource management. Human Resource Management Journal, 32(4), 844–863.
View in Google Scholar

Lee, Y., & Dong, E. (2023). How transparent internal communication from CEO, supervisors, and peers leads to employee advocacy. Management Communication Quarterly, 37(4), 878–912.
View in Google Scholar

Leierer, S. J., Strohmer, D. C., Blackwell, T. L., Thompson, R. C., & Donnay, D. A. C. (2008). The rehabilitation counselor scale. Rehabilitation Counseling Bulletin, 51(2), 68–75.
View in Google Scholar

Lin, C.-H., Sanders, K., Sun, J.-M., Shipton, H., & Mooi, E. A. (2020). HRM and innovation: The mediating role of market-sensing capability and the moderating role of national power distance. International Journal of Human Resource Management, 31(22), 2840–2865.
View in Google Scholar

Lobanova, T. (2019). The study of labor interests of young workers in the selection and adaptation of personnel. Behavioral Sciences, 10(1), 22.
View in Google Scholar

López-Fernández, M., Romero-Fernández, P. M., & Aust, I. (2018). Socially responsible human resource management and employee perception: The influence of manager and line managers. Sustainability, 10(12), 4614.
View in Google Scholar

Macassa, G., McGrath, C., Tomaselli, G., & Buttigieg, S. C. (2021). Corporate social responsibility and internal stakeholders’ health and well-being in Europe: A systematic descriptive review. Health Promotion International, 36(3), 866–883.
View in Google Scholar

Mackintosh, C., & McDermott, A. M. (2023). The implications of market-based versus supportive idiosyncratic deal pathways. Group & Organization Management, 48(1), 125–155.
View in Google Scholar

Maignan, I., & Ferrell, O. C. (2004). Corporate social responsibility and marketing: An integrative framework. Journal of the Academy of Marketing Science, 32(1), 3–19.
View in Google Scholar

Maxwell, R., & Knox, S. (2009). Motivating employees to “live the brand”: A comparative case study of employer brand attractiveness within the firm. Journal of Marketing Management, 25(9–10), 893–907.
View in Google Scholar

Morgado, F. F. R., Meireles, J. F. F., Neves, C. M., Amaral, A. C. S., & Ferreira, M. E. C. (2018). Scale development: ten main limitations and recommendations to improve future research practices. Psicologia: Reflexão e Crítica, 30(1), 3.
View in Google Scholar

Morgan, D., & Zeffane, R. (2003). Employee involvement, organizational change and trust in management. International Journal of Human Resource Management, 14(1), 55–75.
View in Google Scholar

Morin, A. J. S., Myers, N. D., & Lee, S. (2020). Modern factor analytic techniques. In Handbook of sport psychology (pp. 1044–1073). Wiley.
View in Google Scholar

Nakra, N., & Kashyap, V. (2023). Investigating the link between socially-responsible HRM and organizational sustainability performance – an HRD perspective. European Journal of Training and Development.
View in Google Scholar

Newman, A., Miao, Q., Hofman, P. S., & Zhu, C. J. (2016). The impact of socially responsible human resource management on employees’ organizational citizenship behaviour: The mediating role of organizational identification. International Journal of Human Resource Management, 27(4), 440–455.
View in Google Scholar

Obrad, C., & Gherheş, V. (2018). A human resources perspective on responsible corporate behavior. Case study: The multinational companies in western Romania. Sustainability, 10(3), 726.
View in Google Scholar

Orlitzky, M., & Swanson, D. L. (2006). Socially responsible human resource management. In J. R. Deckop (Ed.). Human resource management ethics (pp. 3–25). Information Age Publishing Inc.
View in Google Scholar

Piwowar-Sulej, K. (2021). Human resources development as an element of sustainable HRM – with the focus on production engineers. Journal of Cleaner Production, 278, 124008.
View in Google Scholar

Piwowar-Sulej, K., Austen, A., & Iqbal, Q. (2023a). Fostering three types of green behavior through green HRM in the energy sector: The conditional role of environmental managerial support. Baltic Journal of Management, 18(4), 509-524.
View in Google Scholar

Piwowar-Sulej, K., Malik, S., Shobande, O. A., Singh, S., & Dagar, V. (2023b). A Contribution to sustainable human resource development in the era of the COVID-19 pandemic. Journal of Business Ethics.
View in Google Scholar

Piwowar‐Sulej, K. (2021a). Core functions of sustainable human resource management. A hybrid literature review with the use of H‐Classics methodology. Sustainable Development, 29(4), 671–693.
View in Google Scholar

Piwowar-Sulej, K. (2021b). Human resources development as an element of sustainable HRM – with the focus on production engineers. Journal of Cleaner Production, 278, 124008.
View in Google Scholar

Prince, J. P. (1998). Interpreting the strong interest inventory: A case study. Career Development Quarterly, 46(4), 339–346.
View in Google Scholar

Qin, X., Hom, P. W., & Xu, M. (2019). Am I a peasant or a worker? An identity strain perspective on turnover among developing-world migrants. Human Relations, 72(4), 801–833.
View in Google Scholar

Razak, S. S. A., Mahmod, N. A. K. N., Yee, L. S., & Kian, T. S. (2022). Integrating corporate social responsibility in reforming trade union recognition process. Asian Academy of Management Journal, 27(1), 237–252.
View in Google Scholar

Revilla, M. A., Saris, W. E., & Krosnick, J. A. (2014). Choosing the number of categories in agree–disagree scales. Sociological Methods & Research, 43(1), 73–97.
View in Google Scholar

Ryan, R. M., & Deci, E. L. (2000). Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being. American Psychologist, 55(1), 68–78.
View in Google Scholar

Semaihi, S. O., Ahmad, S. Z., & Khalid, K. (2023). Talent management and performance in the public sector: The mediating role of line managerial support. Journal of Organizational Effectiveness: People and Performance, 10(4), 546–564.
View in Google Scholar

Sheehan, C., Tham, T. L., Holland, P., & Cooper, B. (2019). Psychological contract fulfilment, engagement and nurse professional turnover intention. International Journal of Manpower, 40(1), 2–16.
View in Google Scholar

Shen, J., & Benson, J. (2016). When CSR is a social norm: How socially responsible human resource management affects employee work behavior. Journal of Management, 42(6), 1723–1746.
View in Google Scholar

Shen, J., & Zhang, H. (2019). Socially responsible human resource management and employee support for external CSR: Roles of organizational CSR climate and perceived CSR directed toward employees. Journal of Business Ethics, 156(3), 875–888.
View in Google Scholar

Shen, J., & Zhu, C. J. (2011). Effects of socially responsible human resource management on employee organizational commitment. International Journal of Human Resource Management, 22(15), 3020–3035.
View in Google Scholar

Silverman, H. (2014). Mastering management styles: Expert guidance for managers. Impackt Publishing.
View in Google Scholar

Singh, S. K., & Singh, A. P. (2019). Interplay of organizational justice, psychological empowerment, organizational citizenship behavior, and job satisfaction in the context of circular economy. Management Decision, 57(4), 937–952. https://doi.org /10.1108/MD-09-2018-0966.
View in Google Scholar

Stotz, W. (2007). Employee relationship management. Der Weg zu engagierten und effizienten Mitarbeitern. Oldenbourg Wissenschaftsverlag.
View in Google Scholar

Strohmeier, S. (2013). Employee relationship management — Realizing competitive advantage through information technology? Human Resource Management Review, 23(1), 93–104.
View in Google Scholar

Stuart, H. (2002). Employee identification with the corporate identity - Issues and implications. International Studies of Management & Organization, 32(3), 28–44.
View in Google Scholar

Tabachnick, B. G., Fidell, L. S., & Ullman, J. B. (2007). Using multivariate statistics (Vol. 5). Pearson Boston, MA.
View in Google Scholar

Uddin, M. A., Akter, R., Al-Amin, M., Rahman, M. S., & Ferdausy, S. (2020). How do socially responsible human resource management and voluntary green behavior influence organizational competitiveness? Studies in Business and Economics, 15(2), 243–255.
View in Google Scholar

Ullrich, A., Reißig, M., Niehoff, S., & Beier, G. (2023). Employee involvement and participation in digital transformation: A combined analysis of literature and practitioners’ expertise. Journal of Organizational Change Management, 36(8), 29–48.
View in Google Scholar

van Zyl, L. E., & Veldsman, D. (2023). The psychometric properties of the psychological work immersion scale: An ESEM vs ICM-CFA approach. International Journal of Applied Positive Psychology.
View in Google Scholar

Walk, M. (2022). Leaders as change executors: The impact of leader attitudes to change and change-specific support on followers. European Management Journal, 41(1), 154–163.
View in Google Scholar

Wang, L., Ali, M., Kim, H. J., Lee, S., & Hernández Perlines, F. (2021). Individual entrepreneurial orientation, value congruence, and individual outcomes: Does the institutional entrepreneurial environment matter? Business Strategy and the Environment, 30(5), 2293–2312.
View in Google Scholar

Waqas, M., Fatima, T., & Anjum, Z. U. Z. (2023). Does basic need satisfaction foster engagement by serving as a personal demand? A mediation model based on a self-determination perspective. Asia-Pacific Journal of Business Administration.
View in Google Scholar

Watkins, R., & Kavale, J. (2014). Needs: Defining what you are assessing. New Directions for Evaluation, 144, 19–31.
View in Google Scholar

Wikhamn, W., Wikhamn, B. R., & Fasth, J. (2022). Employee participation and job satisfaction in SMEs: Investigating strategic exploitation and exploration as moderators. International Journal of Human Resource Management, 33(16), 3197–3223.
View in Google Scholar

World Commission on Environment and Development (1987). Our common future. Oxford University Press.
View in Google Scholar

Worthington, R. L., & Whittaker, T. A. (2006). Scale development research. Counseling Psychologist, 34(6), 806–838.
View in Google Scholar

Yang, C.-C., Lai, P.-L., & Zhu, X. (2021). Can corporate social responsibility enhance organizational image and commitment in the ocean freight forwarding industry? Maritime Business Review, 6(4), 358–376.
View in Google Scholar

Zhao, H., Chen, Y., & Liu, W. (2022). Socially responsible human resource management and employee moral voice: Based on the self-determination theory. Journal of Business Ethics, 183, 929–946.
View in Google Scholar

Zhao, H., Zhou, Q., He, P., & Jiang, C. (2021). How and when does socially responsible HRM affect employees’ organizational citizenship behaviors toward the environment? Journal of Business Ethics, 169(2), 371–385.
View in Google Scholar

Zhong, N., Wang, S., & Yang, R. (2017). Does corporate governance enhance common interests of shareholders and primary stakeholders? Journal of Business Ethics, 141(2), 411–431.
View in Google Scholar

Zhu, Q., & Zhang, Q. (2015). Evaluating practices and drivers of corporate social responsibility: The Chinese context. Journal of Cleaner Production, 100, 315–324.
View in Google Scholar

Downloads

Published

2024-03-06 — Updated on 2024-03-30

How to Cite

Piwowar-Sulej , K., & Cierniak-Emerych, A. (2024). How to measure employees’ interests so as to be a more socially-responsible employer: A proposal of a new scale and its validation. Oeconomia Copernicana, 15(1), 267–306. https://doi.org/10.24136/oc.2571

Issue

Section

Articles

Most read articles by the same author(s)

Similar Articles

1 2 3 4 5 6 7 8 9 10 > >> 

You may also start an advanced similarity search for this article.